Features / Live Capture
Live Capture · All plans
AI answer tracking from the live interface
Live Capture is AEO Pal’s method for recording AI answers from the live consumer interface in the location you choose. AEO Pal, the AEO & GEO platform, stores the full answer, chat history, citations, and mentions so your team can inspect the evidence behind daily AI search visibility tracking.
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The problem
Why does the capture method matter?
Live Capture starts with the interface buyers use. If a client asks what ChatGPT says about their brand, an answer from a developer API is a different observation. Both outputs can be useful, but the collection method should be clear before the team interprets a mention, citation, or recommendation.
Location is part of that context. A team evaluating a local service in Austin needs to know where its prompts were run. Every plan lets you choose one country, state, or city per brand. Agency brands can each use their own location; multiple locations and ZIP-level Local Tracking are available on Enterprise.
Definition reference: Live Capture in the AEO glossary.
Follow the evidence
What does Live Capture look like?
Illustrative example · Fieldnote
ChatGPT · Austin, TX · fieldnote.example
What did the buyer-facing answer say?
A sample question asks which tools support agency client reporting. The fictional answer mentions Fieldnote and cites directory.example. A mention and a link to Fieldnote are separate findings: naming the brand does not establish that its own website was cited.
The mechanics
How does Live Capture work?
01
Choose the brand’s location
Set one country, state, or city per brand. Pick the context relevant to the audience you want to understand, and carry that context into your reporting. Enterprise Local Tracking supports multiple countries, states, cities, and ZIP codes when a single location does not cover the requirement.
02
Capture answers across your plan’s engines
Starter and Agency cover ChatGPT, Perplexity, Copilot, and Gemini. Enterprise adds Google AI Overviews, Google AI Mode, Grok, and Claude. The answer is collected from the live consumer interface rather than substituted with a developer API response.
03
Preserve the complete observation
Each run stores the full answer, chat history, citations, and brand and competitor mentions. Answer Archive makes the captured evidence searchable over time. Use the answer itself to understand a specific finding before drawing conclusions from a summary or comparing it with another run.
04
Connect the evidence to your next decision
Review visibility, citations, and sentiment alongside the captured text. If the finding points to a content or technical gap, move into the audit and fix workflow. On Enterprise, API vs.
Put it to work
How can your team use Live Capture?
Agencies: make the report defensible
Use the captured answer to explain a client’s appearance or absence for a prompt. Keep the selected location clear when discussing the evidence behind Agency Client Reports.
In-house teams: investigate the source
Inspect the answer and cited pages before briefing an update to a product guide. Tie the content task to the observed question and its credited sources.
SMBs: start with one local context
Choose a country, state, or city relevant to your business and inspect the answers. Starter includes Live Capture, so single-brand teams can work from the same collection method.
The bigger workflow
How does Live Capture connect to the rest of AEO Pal?
Live Capture supplies the observation. AI Visibility Tracker, AI Share of Voice, and Brand Sentiment summarize how the brand appears. Ghost Citations identify mentions without links, while Answer Hijack Alerts flag answers about the brand that cite a competitor’s content. Those findings answer different questions about the same captured evidence.
Fix Queue connects an investigation to proposed website changes. The team can approve individual fixes or authorize auto-publishing through Publish Connectors. A later capture can be inspected alongside earlier answers, but publishing a change does not guarantee that an AI engine will read it or alter its answer.
- Explore the monitoring features
- Understand Ghost Citations
- Compare AEO Pal and Profound
Plan availability
Which plans include Live Capture?
| Plan | Live Capture | Engine coverage |
|---|---|---|
| Starter | Included | ChatGPT, Perplexity, Copilot, Gemini |
| Agency | Included | ChatGPT, Perplexity, Copilot, Gemini |
| Enterprise | Included | ChatGPT, Perplexity, Copilot, Gemini, Google AI Overviews, Google AI Mode, Grok, Claude |
See brand allowances, response volumes, and location options on the AEO Pal pricing page.
FAQ
Live Capture questions
AEO Pal runs your prompts through the live consumer AI interface from the country, state, or city you choose. Live Capture stores the full answer, chat history, citations, brand mentions, and competitor mentions. Every plan refreshes daily. The method records the interface buyers use rather than relying on developer API output.
Starter and Agency refresh tracking daily. Enterprise supports daily or custom refresh arrangements. AEO Pal stores captured answers in the Answer Archive so you can inspect the answer, citations, and mentions over time. Daily tracking is the approved self-serve cadence; the platform does not promise continuous updates as each AI answer changes.
Yes. Every plan lets you choose one country, state, or city per brand for Live Capture. On Agency, each of the five brands can have its own location. Enterprise adds Local Tracking across multiple countries, states, cities, and ZIP codes, plus multi-language and multi-region tracking for teams that need broader coverage.
The Answer Archive stores each captured answer with its full chat history, citations, brand mentions, and competitor mentions. It is included on every plan and is searchable over time. The archive lets your team examine the evidence behind monitoring findings instead of relying only on a summary of brand visibility or sentiment.
Starter and Agency track ChatGPT, Perplexity, Microsoft Copilot, and Gemini. Enterprise tracks all eight engines, adding Google AI Overviews, Google AI Mode, Grok, and Claude. Starter and Agency refresh daily; Enterprise supports daily or custom refresh arrangements. The pricing comparison separates the four self-serve engines from the additional Enterprise coverage.
Put Live Capture to work for your brand.
First 99 customers get 3 months free · card required